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Student Complaint Resolution Procedures

AP 6.220P Student Complaint Resolution Procedures

(Procedure 6.220P; adopted 6-30-97 as a part of Procedure 6.210; revised 6-7-05)

Complaint resolution procedures include both informal and formal processes. Clatsop Community College provides procedures for students to use to address concerns or initiate formal complaints including, but not limited to: alleged violations of college policies or procedures, the denial of a refund petition, grade disputes, disqualification from financial aid, another student(s) conduct which violates the College’s Student Code of Conduct, or charges of faculty or staff misconduct.

Note: Any time limit noted in this procedure may be extended by the College for five (5) working days with notice to the complainant. Timelines may be further modified, if necessary, by mutual agreement.

See Also:

Non-Discrimination Policy 1.001
Sexual Harassment Policy 1.003
Harassment Complaint Procedure 1.003P