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Payment Information

CCC Student Refund and Financial Aid Payment Disbursements Are Now Through BankMobile

Refunds and Financial Aid payments for Clatsop Community College students are now released through BankMobile. Students receiving refunds and financial aid payments must select preferences on how they want the money released to receive their funds.

Students will receive instructions from BankMobile on how to set up their refund preference.  All communications with BankMobile will require students to use their email account. 

It is important for students receiving refunds and financial aid payments to complete this process to secure their funding.

The new BankMobile disbursement process gives students options for receiving funds.

TO view the College contract with BankMobile and other compliance documents, please visit:

DEPOSIT TO AN EXISITING ACCOUNT – Money is transferred to a student’s existing account the same business day BankMobile receives funds from your school.  Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.

DEPOSIT TO A BANKMOBILE VIBE ACCOUNT – If a student opens a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from the college. 

For help with setting up your refund preferences, please contact the First Stop/Welcome Center at (503) 338-2411.

For more information, visit

All students will be asked to select a refund delivery preference from the options listed above. Here’s what to do to set up your preferences:

  1. Update mailing address- BankMobile will mail a Personal Code to students at the current address on file with Clatsop Community College. Students can make updates to their address by logging onto the Clatsop student portal or contacting the First Stop/Welcome Center at (503) 338-2411.
  2. Look for the Personal Code- New students and students that have not chosen a refund preference will receive a personal code from BankMobile; it will arrive in a bright green envelope and by email to their email address. Students may use any code assigned to them to select their refund preference. 
  3. Select how they want their money delivered- Once their Personal Code arrives, students go to and enter their code to select how they would like to receive their money. If students select the BankMobile Vibe Checking Account as their refund choice, they will receive a temporary virtual Debit MasterCard® to use until their physical card arrives in the mail. 

If you have questions about the Financial Aid Payment process, please contact Hazel Martinez in Student Accounts at (503) 338-2330 or