If you try to login and you get a message that your account has been deactivated, this means that you have not verified picture ID with the Distance Learning Department.  You will not have access until you do so. Contact Kirsten Horning at (503) 338-2341 for help.

Brightspace is down for maintenance the second weekend of each month from 10:00 pm Saturday –  4:00 am Sunday.  If you try to login during this maintenance period, it will plant a cookie that Brightspace is unavailable.  When you login again after the maintenance period you may see an orange “Planned Maintenance” screen.  If this happens, go to your browser and clear your recent browsing history. Close your browser, reopen it, and then navigate to Brightspace again.  That should get rid of that pesky planned maintenance message.

Your username will be: your first initial + last name + last four digits of your seven-digit Clatsop Student ID#.

Your password will be:
For New Students - capital A@ + your date of birth in the YYYYMMDD format , ie.  A@YYYYMMDD .
For Returning Students - your date of birth in YYYYMMDD format, unless you have already changed it in Brightspace

For John Q. Student with Student ID# 000-1234 and date of birth January 31, 1991, his username will be: jstudent1234 and his password will be:  A@19910131  if he is a new student, or 19910131 if he is a returning student and has not already changed his password in Brightspace .

Brightspace will be using your student email as the address to reach you electronically.  All messages sent to you from Brightspace will go to your CCC student email.  See information on how to access your account on the Login Help page.  Please check your email account often for messages from your instructors and fellow Brightspace students. 

Remember to login to your class and start participating right away. Instructors will be taking student attendance the first week and the registrar's office will be doing an administrative drop of students who have not checked in with the instructor and/or completed any assignments by Friday afternoon of the first week of class.

If you cannot login to Brightspace, it may be because you have not verified your picture ID with the Distance Learning department.  This is now a federal requirement and you will not have access to your online class or classes until you do so.  For information call (503) 338-2341 or email Distance Learning.  It could also be that your system password has expired.  To change your system password - you'll need to come to campus and log on to one of the Computer Lab computers.

Brightspace shuts down for system maintenance and upgrades on the second Saturday of each month, from 10:00 pm Saturday - 4:00 am Sunday.  Please be aware that the system will not be available at this time.  Make sure to clear your browsing history during that time to avoid difficulties logging in after the maintenance period.

Here are a few handy checklists adapted from lists shared with us by Portland Community College.  They can help students keep track of the important details and tasks that need to be completed each term.  Visit these checklists regularly to ensure that you are on track to succeed.

If you have any questions or are experiencing difficulties, contact the Distance Education office or call (503) 338-2341.
Campus Safety